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Conflict Resolution - Mini-Book Series

I recently read this book and I have to say it was 100% helpful. Having had a conflict to deal with the guidance provided by Ms Boden helped me to take a step back and look at the situation with clarity. I was then able to resolve it accordingly. I would highly recommend Resolving Conflict for anyone dealing with all types of problems whether they are personal or business.
Sam Marsh, Infinity Publications.

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